Manufacturing

From life-improving OTC health products to elite beauty brands, more than 75 million units move through our manufacturing operations annually. See how our best-in-class manufacturing suites deliver quality and efficiency for customers.
CAPABILITIES

What we do

As a fully licensed over-the-counter drug manufacturer, Product Quest is dedicated to ensuring that your product will perform to its maximum potential and meet the highest standards. Our state-of-the-art equipment and processes are designed for reliability and efficiency. With over 582,000 square feet of space, we have an array of dedicated and segregated batching suites, filling lines and kitting bays, all operating under controlled conditions with redundant backup systems.

Topical OTC and pharmaceutical expertise:
  • Pre-formulation
  • Analytical development
  • Scale-up
  • Validation
  • Stability
  • Delivery technologies
  • Packaging
  • Manufacturing
  • Reformulation
  • Line extensions
Forms:
  • Laminate tubes, with shaped seal capabilities
  • Metal tubes, with a variety of folding options
  • Bottles / toddles
  • Jars
  • Dual chamber dispensing
  • Sachets, pouches, packettes
  • Unit doses
  • Airless
  • Cartons
  • Leaflets / inserts
  • Tamper evidency
  • Kit assembly
CONTRACT MANUFACTURING
A Conversation with Matt Hewitt SVP, Contract Sales: Human & Animal Health

Q: What do you do?
A: We manufacture over-the-counter drug products, cosmetic products, as well as Rx/prescription drug products. Stated simply, we formulate the goop, we buy all the raw materials to mix the goop, we mix the goop, and we fill the goop into whatever packaging the goop is designed to go into.

Q: Where do you manufacture?
A: We have two manufacturing sites, located in Daytona Beach, FL and Kannapolis (Charlotte), NC. Both sites are virtual mirrors of each other in terms of capability, so we are able to make your products at either site. However, we only produce Rx/prescription drug products at the North Carolina site.

Q: What kind of products do you make?
A: If it goes on your skin, we make it. Period! We produce anti-aging products, sunscreens, moisturizing lotions and eczema products. We also make first aid products for bites, stings, cuts & scrapes. Our manufacturing capabilities extend to ear products, nasal products (medicated and cosmetic) and although an uncomfortable topic (no pun intended), we make hemorrhoid care products as well. We also produce topical pain products for aches, pains, and arthritis. The list is endless!

Q: I don’t have a formula, can you help me?
A: Absolutely! In over 20 years of operation, we have developed 3000+ formulas. You’re welcome to use them! Our formula library covers all the categories mentioned above. You’re welcome to use one of our formulas as a starting point, use it “as is”, or we’ll create one for you from scratch via our Research & Development group. And by the way, your cost associated with using one of our formulas is nothing. We like to make products. If providing you with a formula helps us make more products, great!

Q: I want to either create my own formula or own my own formula…
A: OK. Happy to do that. We’ll need to discuss costs associated with creating a formula for you or discuss costs associated with selling you one of ours, but we’re happy to do it!

Q: What kind of packaging do you make?
A: Well, we don’t actually ‘make’ packaging (like bottles or tubes), but we do source a lot of them! We have a Global Procurement Team that scours the earth looking for beautiful and competitive packaging. Whether you’re looking for a pump, bottle, tube, can, jar, packette/pouch, stick or anything else, we can help you! As to production, we have the capability to produce all the components noted above as well as bag-on-valve / continuous spray products.

Q: How many pieces do I have to make / what’s your Minimum Order Quantity (MOQ)?
A: That’s a tough one to answer. It depends… It depends on the total business relationship/opportunity we might be discussing. It depends on the packaging. As an example, if you need a screen printed tube and we need to order 25,000 tubes to get you to your pricing goals, we’re going to have a different MOQ than if you want to run product into jars that we always carry in-stock. In other words, the components really drive the MOQs most of the time. In terms of a production run, we typically want to run at least 5,000 pieces. However, again, it depends… If you want to discuss a smaller MOQ, just give us a ring and let’s talk about it!

Q: Is your company big enough to handle my volume?
A: Well – we certainly hope so! We currently produce about 75 million units annually across both of our manufacturing sites. We have the capacity to run more than 250 millions units annually and our capacity (and volume) continues to grow. Stated simply, we have the capacity to run over 150+ million units than we currently produce. That said – if your product requires more than 150 million units – please please please give us a call!!! To note, our company started literally as one guy (our founder) filling products on a single line in his garage. We embrace entrepreneurs and believe we’re entrepreneurs at heart. Just because we make 75 million units at the moment doesn’t mean that we won’t be just as excited about making 5,000 units for you! We have countless stories of major brands we helped start. Maybe one of the future stories we will be able to tell will be about you and your project!? We certainly hope so.

Q: How’s your quality?
A: Terrific. We always strive to go above and beyond! We exceed Good Manufacturing Practices (GMP) and have been audited by the FDA as well as the appropriate state agencies. In addition, we are in good standing with every major independent audit firm that is employed by the various retailers that our branded partners sell to. We would welcome the opportunity to give you a tour of our facility so that you could see for yourself.

Q: What’s the next step?
A: Give us a call, text, or email. We would love to hear from you and learn more about your project.

Q: Why should I call you vs. another contract manufacturer?
A: Well… if you’re located in a colder climate, visiting your manufacturer in FL during the cold winter months is a plus, right? If you asked our clients why you should call us, we hope they would tell you to call because we’re innovative and fast. If you’re looking for a contract manufacturer to just make your stuff, great. We’ll make it. But if you’re looking for a contract manufacturer to actually bring you ideas, you will not find another contract manufacturer like us. If you’re looking for a contract manufacturer that operates at the fast pace that you operate in, you will not find another contract manufacturer like us. Our management team “grew up” in this business and most of us in our prior lives have been on your side of the desk selling to retailers. This is all we know. You need the right product, at the right price, at the right time. If any of those 3 components are off, it will impact your success. The more successful you are, the more products we get to make. It’s a simple, yet powerful formula.

Q: What else can you tell me?
A: Talk is cheap, it’s show time. Let’s get to work on your project! Here are a number of ways we can serve you:

  • Project Management
  • Sourcing
  • Compounding
  • Packaging
  • Distribution (include direct-to-consumer)
  • Logistics